9800 Terms & Conditions — Clear, Straightforward English

These Terms & Conditions 9800 (https://9800.best) and its users as a legally binding agreement. 9800 is a Bangladeshi online Sports Betting, lottery, and gaming platform, operating under a licence approved by an international gaming authority.

These Terms & Conditions apply to the use of 9800's website, mobile app (Android & iOS), and any associated services. "We", "our", and "platform" refer to 9800. "You", "user", and "member" refer to any registered or unregistered visitor.

9800 is a platform built specifically for users in Bangladesh. We believe transparency and integrity are our greatest assets.

The following requirements must be met to open an account and participate in betting or gaming on 9800:

• Age: You must be 18 years of age or older. 9800 strictly prohibits participation by minors and reserves the right to verify your age.
• One Account Per Person: Each individual may hold only one account. Creating multiple accounts will result in the closure of all associated accounts and forfeiture of all balances.
• Accurate Information: Providing accurate name, mobile number, and date of birth at registration is mandatory. 9800 reserves the right to close any account found to have submitted false information.
• Password Protection: Your account password is strictly personal. 9800 accepts no liability for any issues arising from sharing it with others.
• Verification: 9800 may request a national ID or other documents for KYC (Know Your Customer) verification at any time.

How to Register an Account

Registering with 9800 is free and takes just 2 minutes. Once you verify your mobile number via OTP, your account is activated instantly — and you become eligible for the Welcome Bonus right away.

The following rules apply to all bets placed on 9800 — including cricket, football, kabaddi, and e-sports.

General Betting Rules

• Minimum Bet Amount ৳200।
• Once a bet is confirmed, it cannot be cancelled (except where the Cash Out feature is available).
• The odds at which a pre-match bet is placed remain final until the match begins.
• Odds in live betting can change at any moment. The odds displayed at the time of bet submission are final.
• If a match is cancelled or postponed for any reason, 9800 will make its decision in accordance with standard international betting rules.

Accumulator Bet

• Up to 20 markets can be added to an accumulator bet.
• If any single selection is incorrect, the entire accumulator bet will be lost.
• If a match is cancelled, that selection will be settled at odds of 1.0 and the remaining bets will continue as normal.

9800 supports payments through the most popular mobile banking services in Bangladesh.

Deposit

• Supported payment methods: bKash, Nagad, Rocket.
• Minimum Deposit ৳200।
• Deposits are typically instant — if unsuccessful, funds are automatically returned within 30 minutes.
• Deposits must be made only from a mobile banking account registered in your own name.

Withdrawal

• Minimum Withdrawal Amount ৳500।
• Withdrawal requests are processed within 15 minutes.
• Daily Maximum Withdrawal Limit ৳50,000।
• Withdrawals can only be made to the mobile banking number used for the deposit.
• Applicable wagering requirements must be met before bonus funds can be withdrawn.

9800 regularly offers a variety of bonuses and promotional deals. The following rules apply to the use of these bonuses:

Welcome Bonus

• New members receive a 100% bonus on their first deposit (up to ৳2,000).
• To receive the welcome bonus, your first deposit must be made within 72 hours of registration.
• To withdraw bonus funds, you must complete wagering of 10x the total deposit plus bonus amount.

Reload & Special Bonuses

• Weekly reload bonuses, cashback offers, and special tournament bonuses may each carry their own separate terms.
• Multiple bonuses cannot be used simultaneously — unless explicitly stated otherwise.
• Winnings from bets placed with bonus funds will be credited to your account as real money.
• 9800 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Referral Program

Refer a friend to 9800 and earn a special referral bonus. The bonus becomes active after your referred friend makes their first deposit. The wagering requirement for the referral bonus is 5x.

9800 believes gaming is entertainment, not an obligation. We are fully committed to promoting Responsible Gaming.

• Age Restriction: Users under the age of 18 are not permitted to register on 9800. Failure to pass age verification will result in account closure.
• Self-Exclusion Tools: Members can set their own daily, weekly, or monthly betting limits.
• Cooling-Off Period: You may take a temporary break ranging from 24 hours up to 6 months whenever needed.
• Self-Exclusion: To permanently close your account, please contact our support team.
• Real-Time Alerts: Automatic alerts will be sent for any suspicious or unusual activity.

If you run into any issues, reach out to our support team or Responsible Gambling Policy Read the page.

9800 reserves the right to suspend or permanently close an account without prior notice in any of the following cases:

• Registering with false information.
• Operating multiple accounts under a single person's name.
• Money laundering or any suspicious financial activity.
• Exploiting vulnerabilities or manipulating the betting system through technical means.
• Attempting to harass or harm other users.
• Spreading false information with the intent to damage 9800's reputation.

You may close your account at any time. Any existing balance will be withdrawable (excluding bonuses where wagering requirements have not been met).

Protecting your personal data is a commitment 9800 takes seriously. We collect and use your information for the following purposes:

• Account verification and management.
• Payment processing and fraud prevention.
• Compliance with legal and regulatory obligations.
• Providing personalised offers and services.

9800 never sells your information to third parties. For more details, please refer to our Privacy Policy Read.

9800 is committed to resolving all complaints and disputes promptly and fairly.

How to Submit a Complaint

• First, submit your complaint via 9800's live chat or email at support@9800.best.
• Our team will provide an initial response within 72 hours.
• Complex matters may take up to 7 business days to resolve.
• If you are not satisfied with the resolution, you may refer the matter to a third-party dispute resolution body.

9800's system records are final in determining betting outcomes. In the event of a technical error, 9800 will make a decision at its own discretion while always striving for a fair resolution.

9800 reserves the right to update or modify these terms at any time. When changes are made:

• Users will be notified by email or push notification 7 days before any major changes take effect.
• Continued use of the platform following an update will be considered acceptance of the revised terms.
• If you do not agree, you will have the option to close your account and withdraw any existing balance.