Privacy & Security

9800 Privacy Policy — your data is completely safe with us.

Everything about how your personal data is collected, why it is used, and how it is kept secure — all explained here in plain English. 9800 never sells your data.

Last updated: July 2026 |  Version: v2.4

SSL 256-bit encryption
Your Data Is Never Sold
Right to Data Erasure
GDPR-compliant policy

Summary: 9800 respects your privacy. Your data is used solely to improve your experience — it is never sold or misused.
Section 01

Introduction & Scope

This Privacy Policy 9800 (https://9800.best) and applies to all users of its services. By visiting the 9800 website, using the mobile app, or creating an account, you are agreeing to this Privacy Policy.

9800 believes your personal data is your asset. We handle it with the utmost responsibility. This policy has been developed in accordance with international data protection standards (GDPR-influenced).

"Data" and "personal data" refer to any information that can be used to identify you, directly or indirectly. "We" and "9800" refer to this platform and its operating team.

Our commitment: Your data is never sold to third parties or shared externally for advertising purposes.
Section 02

What Information We Collect

9800 collects certain information to provide you with its services. The types of data collected are explained below:

Directly collected data

Identity Information
Full name, date of birth, gender, national ID number
Contact Information
Mobile number, email address, division/district
Financial information
bKash/Nagad/Rocket number, transaction history
Betting Activity
Betting history, preferred markets, wins & losses
Device Information
Phone model, OS version, app version, IP address
KYC documents
National ID photo, selfie (if required)

Automatically collected data

  • Browsing Data: Pages you visited, time spent, and where you came from.
  • Log Data: Login time, login location, and failed login attempts.
  • App usage: Most-used features and app crash reports.
  • Cookies & Local Storage: Session token, preference settings.
Section 03

Purpose of data use

9800 uses the data it collects for the following specific purposes:

  • Account management: To enable registration, login, identity verification, and account security.
  • Payment Processing: To process deposits and withdrawals successfully and to prevent fraud.
  • Legal obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Customer Support: To resolve your questions and complaints promptly.
  • Platform Development: To analyse user experience and improve our services.
  • Responsible Gaming: To detect problematic betting patterns and provide timely alerts.
  • Personalised offers: To show you relevant bonuses and promotions based on your preferences and history.
  • Security: To prevent account hacking and fraudulent activity.
Please note: 9800 never sells your data to advertisers or third parties.
Section 04

Data Sharing Policy

9800 shares your information only in limited circumstances and for specific reasons. Your data is never shared with anyone outside of the cases listed below:

Authorized Sharing

  • Payment processors: Necessary information is shared with bKash, Nagad, and Rocket to process your payments.
  • Law Enforcement Agencies: Data may be disclosed when required by a court order or legal obligation.
  • Security Auditors: Independent auditors may review anonymised data to verify the security of the platform.
  • Technology service providers: Server hosting and SMS gateway providers receive only the data necessary to perform their specific services.
Strictly Prohibited: Your data is never sold or shared with advertisers, data brokers, or any third party for commercial purposes.
Section 05

Cookies & tracking technologies

9800 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause issues with login and payments.

Section 06

Data Protection Methods

9800 employs industry-leading security measures to protect your data — it is one of our highest priorities.

256-bit SSL Encryption
All communication between you and 9800's servers is secured with AES-256 encryption — the same standard used by the banking industry.
Two-factor authentication (2FA)
OTP verification at login plus an extra layer of security for critical actions — making unauthorized access to your account virtually impossible.
Biometric security (in-app)
The 9800 app supports fingerprint and Face ID authentication. Log in securely — no password required.
Regular security audits
Independent cybersecurity experts audit 9800's systems every quarter to identify and address vulnerabilities.
Data Center Security
Your data is stored in a Tier-3 certified data center with 24/7 physical and digital security.
Data Minimization
9800 collects only the information that is necessary. Data that is not required is never stored.
Section 07

Your Data Rights

As a 9800 user, you have important rights over your personal data. Contact our support team to exercise any of these rights.

Right Description How to exercise your rights
Right to Access Right to know what data 9800 holds about you Email Support
Right to Rectification Right to correct inaccurate or outdated information Account Settings or Support
Right to Erasure Upon account closure, you may request deletion of your personal data (except data retained due to legal obligations). Written request to Support
Right to Restriction Request to restrict use of data to specific purposes Contact Support
Right to Data Portability Right to receive your data in a machine-readable format Email Support
Right to object Right to object to the processing of your data for specific purposes Written request to Support

9800 will respond to your request within 30 days of receipt. In complex cases, this period may be extended to up to 90 days.

Section 08

Data Retention Period

9800 does not retain your data for longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For the duration of your active account + 5 years after closure (as required by law).
  • Transaction History: 7 years (in compliance with financial regulations).
  • KYC documents: 5 years after account closure.
  • Betting History: 5 years.
  • Customer Support contact: 3 years.
  • Log Files: 12 months.
  • Anonymised usage data: Indefinitely (non-personally identifiable).

Once the designated retention period expires, data is securely deleted or anonymized.

Section 09

Child protection

9800 strictly does not collect or store data from anyone under the age of 18. Our services are for adults only.

If a minor has created an account — whether by mistake or through misrepresentation — all associated data will be deleted immediately upon discovery and the account will be closed.

For Parents: If you believe your child is using 9800, please contact us immediately at support@9800.best.
Section 10

Privacy Policy Update Process

9800 reserves the right to update this Privacy Policy. When changes are made, our process is as follows:

  • You will be notified via email and push notification at least 14 days before any significant changes take effect.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
  • If you do not agree, you will have the option to close your account and withdraw any existing balance.

Contact: support@9800.best — Our dedicated privacy team is on hand to respond to any privacy-related queries.


Why 9800 Is Safe

9800's 6 pillars of data protection

We are committed to protecting your privacy at every step

End-to-End Encryption

Every transaction and message is encrypted with 256-bit SSL. No one can intercept or read your data in transit.

Your Data Is Never Sold

9800 never sells your data to advertisers or data brokers — not under any circumstances.

Biometric Login

The 9800 app supports fingerprint and Face ID login — the most secure way to access your account, no password needed.

Right to erasure

Upon closing your account, you may request the deletion of your personal data — except where retention is required by law.

Independent security audit

Third-party security experts audit 9800's systems every quarter and provide a report.

Spam-free communication

9800 does not send unnecessary marketing messages. Manage your notification preferences anytime from your settings.


FAQ

Privacy FAQs

No. Your mobile number is used solely for OTP verification, payment processing, and important account notifications. It is never shared with advertisers or third parties.

Your betting history is completely private. Only you and authorized 9800 staff (for security and AML purposes) can access it. It will not be disclosed to any third party without a court order.

You may request deletion of your personal data after closing your account. However, financial transaction records will be retained for 7 years as required by law. This data is stored in anonymized format so that you cannot be directly identified.

Disabling essential cookies may cause issues with maintaining your login session and processing payments. However, turning off analytics and performance cookies will not affect core functionality.

9800 stores your bKash or Nagad number solely to facilitate deposits and withdrawals. This information is held in encrypted form and is never used for any purpose other than payment processing.

Your privacy is protected — join with confidence

9800 makes no compromises when it comes to protecting your data. Enjoy betting in a secure environment — register today and claim your welcome bonus.

SSL Secured Data is never sold Encrypted 18+ Only
বাংলা